To begin shopping, browse through our product categories and click on any item to view more details. Select your desired size and click 'Add to Cart'.

Access your cart by clicking the cart button located in the top right corner of the website. Here, you can make adjustments to your cart, such as removing items, opting for gift wrapping, and proceeding to checkout.

During checkout, you can choose to checkout as a guest or create an account. Provide your billing address, shipping address, and payment details on our secure page. Please note that all payments are processed in AUD.

After completing your payment, you'll receive an order confirmation email to confirm your purchase.

Once you've successfully placed your order, you should receive a confirmation email shortly afterward. This email will confirm that your order has been received and provide you with all the necessary details, including your order number, the items you've purchased, and the shipping address. If you don't receive a confirmation email within a reasonable timeframe, be sure to check your spam or junk folder, as it may have been filtered there. If you still can't find it, feel free to reach out to our customer support team, and we'll be happy to assist you in confirming your order status.

If your order has not been shipped, kindly reach out to us at customercare@the4sinc.com, specifying the modifications you wish to make. We will verify the feasibility of these changes and confirm once processed. Please note that alterations can only be accommodated before shipment; once the order is dispatched, modifications are not possible.

If you discover an error in your shipping address after placing your order, please email customercare@the4sinc.com with your order number and the correct mailing address. We'll promptly update your order details to ensure your package is delivered to the correct address. Please be aware that once your order has been shipped, we are unable to modify shipping information.

Sometimes, due to unexpectedly high demand, stock discrepancies may occur. Despite our efforts to maintain precise inventory levels, if such an issue arises, we will promptly inform you via email.

At present, we do not provide price adjustments since our promotions are applicable only at the time of purchase. These promotional offers cannot be applied retrospectively to prior purchases and cannot be combined with any other ongoing promotions.

It seems an item is missing from your order. Please contact our customer support team at Customercare@the4sinc.com with your order number and the details of the missing item, and we'll assist you in resolving the issue promptly.

We're sorry to hear that you're experiencing issues. We suggest using the latest version of Google Chrome. If the problem persists, please reach out to our Customer Service Team at via chat or email us customerservice@the4sinc.com. We'll be happy to assist you further.

Our 14-day return policy allows for item returns within 14 days of receipt. Items must be unworn, unused, with tags, and in original packaging. Contact us at customercare@the4sinc.com to initiate a return; upon approval, you'll receive instructions. Customers cover return shipping. For damaged or incorrect items, notify us promptly. Certain items, like Sale Items, Gift Cards and custom products, are non-returnable. Exchanges can be made by returning the item and purchasing a new. Refunds are issued upon return inspection.Please review our Returns policy here.

For Gift boxes please add the gift box as an Item at checkout.

If you need talk to us or give more instructions, please email customercare@the4sinc.com

Please enter the Gift Card code at the Checkout.

Yes, You can leave your gift note message while ordering we will print it on a card and enclose it with your gift for free of cost.