Política de envío

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. 

Please note that during the weekends and holiday season shipments may be delayed an additional 3 to 4 days. After your order is shipped you will receive an email confirmation. Should that confirmation have any incorrect information please contact us at  email customercare@the4sinc.com.

Shipment confirmation and order tracking

After completing your checkout you will receive an email confirmation with your order number and when you should expect the package to arrive. If you have any questions about the order please feel free to email us at customercare@the4sinc.com for more information. 

Customs, duties, and taxes

The Elk and/or The 4S Inc., is not responsible for any customs and taxes that are applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Should your order arrive damaged or broken then please take several photos of the broken item with its container and email them to email customercare@the4sinc.com, for next steps in the refund/return policy.

International Shipping Policy

As of now The Elk ships worldwide. If you currently live outside these regions and wish to order from our store please contact us at customercare@the4sinc.com